IT Vision's December Bulletin

SynergySoft Version

Current Version Build:  8.1

New to ITV in 2010

As part of our dedication to you, we are releasing our new induction tool in 2010. We’ll be offering a FREE “Introduction to SynergySoft Webinar”. This is ideal to offer to all your new staff or those new to using SynergySoft. It offers the basic fundamentals to navigating around the SynergySoft environment making it a useful session for any staff member using this software. As a webinar, it will be conducted for up to an hour and half online and can be slipped into your normal induction schedule with ease. Please refer below for upcoming dates.

SynergySoft Training

Rates & Property (10th/11th December) Duration 2 Days
This course provides extensive training in all aspects of the SynergySoft Rates & Property modules.

Webinars

Office Integration – (8th December) Duration 1.5 hrs - Prerequisite: Records Module Experience
This session covers an overview of using office Integration with Word, Excel, Outlook, using Profiles, related information & set up required.

Mapping Interface: Property, Dogs, Building & Town Planning – (10th December) Duration 1.5 hrs
This session covers how to use SynergySoft Mapping to easily resolve customer/internal enquires.

Here’s a sample of what’s coming up early in the New Year :

Workshops

January - No workshops due to the holiday season.

February
      • Payroll (4th / 5th February) Duration 2 Days
      • User Group Conference (9th February) Duration 1 Day, 8 x 1.5 hour sessions
                  o Budgeting
                  o Customer Services
                  o Developing Templates
                  o Mastering Mapping
                  o Email Notification
                  o Workflow Mapping 8.1
     • Excel Integration – Basic (am) (15th February) Duration ½ Day
     • Excel Integration – Advanced (pm) (15th February ) Duration ½ Day
     • Financial Essentials – (22nd / 23rd February) Duration 2 Days
     • Cash Receipting & Dogs – (26th February) Duration 1 Day

March
     • Town Planning – (8th / 9th March) Duration 1½ Days
     • Building – (9th / 10th March) Duration 1½ Days
     • Report Manager – Basic (am) (19th March) Duration ½ Day
     • Report Manager – Advanced (pm) (19th March) Duration ½ Day
     • Rates & Property – (25th / 26th March) Duration 2 Days

Webinars

January - Introduction to SynergySoft - (28th January) Duration 1½ Hours

February
     • Systems Admin Basic, Universe Admin & SynergySoft Security – (4th February) Duration 1½ Hours
     • Rates Modelling – (25th February) Duration 2 Hours

March
     • Bank Reconciliation – (16th March) Duration 1½ Hours
     • Introduction to SynergySoft – (23rd March) Duration 1½ Hours

Email Ann Bull (ann.bull@itvision.com.au) highlighting which training need(s) you have.

Documentation Update

The latest version of SynergySoft 7.2 is scheduled for release on 14 December.
The release contains a number of significant changes. You'll find enhancements documents for each of the changes listed below.
Please note that some changes are separately chargeable options. If you would like to know more about any of these, please contact sales@itvision.com.au for more information.

When the latest version of 7.2 is sent out you'll receive instructions on where to obtain the installation set and supporting documentation, including Installation Notes, Release Notes and Enhancement documents.

Rates Changes
When producing Trial Balance Reports it's now possible to enter a cut off date.

Abandoned Vehicles Register
The Abandoned Vehicles register is used to record details about abandoned vehicles that have been reported to council. Using the abandoned vehicles register it is possible to identify at any point in time which stage of the impoundment process the Vehicle is currently at.

It is also possible to record any Fees that have been incurred and to record receipts when payment is received.

The Abandoned Vehicles Register is also linked to:

     • The Purchase Order and Creditors systems

      This allows costs such as towing costs to be recorded against the abandoned vehicle.

The register is also linked to the

     • Central Records system

Standard letters that contain information about the abandoned vehicle (such as letters to the police department requesting vehicle owner details, or letters to the owner to notify them that their vehicle has been located) may be created for interested parties and automatically stored in the Records system.

Development Applications Reporting
The following changes have been introduced to allow:
      applicants to track the progress of their development applications via the web, and
      managers to produce reports to track the progress of development applications. The following 2 Reports can be produced:
      - Internal Officers - In Progress Report
       - Internal Officers - Completed Report

Swimming Pools - Digital Pens
Pool Inspectors can use a Digital Pen to record findings from inspections that have been conducted on a standard form. When filling out the form, the Digital Pen will capture all pen strokes. Back at the office, rather than manually keying in the details from each inspection form into the relevant Pool record in SynergySoft, the data captured on the Digital Pen are simply downloaded into a separate application called Colleagues which uses character recognition to translate the information held on the pen into a csv file. The data in the csv file are then imported into SynergySoft and the relevant Pool records are updated with the latest inspection details.

Mapping - Map File Details Enhancements
The following two enhancements have been made to the Map File Details option in version 7.2. Using these options it is now possible to:

       produce a count on a field in a linked file
      Using this option it is now possible to click on a property/land parcel on the map and find out how many dogs exist at that property, or how many pools exist at that property, for example.

        display the value of the linked file's attribute, and if multiple values exist, display the word multiple to indicate that there is more than one value
      Using the option it is possible to click on a property/land parcel and if it has a Pool attached to it, you could find out what Pool Type it is.

Where a Property has more than one Pool, when displaying Pool Types on the map, the system will now display a message to indicate that there are multiple Pool Types, instead of displaying a single Pool Type code.

Town Planning - ability to add Amendments to existing Applications
The Town Planning system now allows for the creation of Planning Amendments. Each Amendment will be an exact copy of the original Planning Application, except that it will not contain any of the original Application’s Stage items. When an Amendment is created, a link exists between the original Application and the Amendment. Users can simply click on a button to open and view the Amendment. From the Amendment, the user can go back to the original Application by doing the same.

Feedback
If you have any Documentation feedback we’d like to hear from you, please direct emails to documentation@itvision.com.au we appreciate your feedback.

IT Vision wishes you a very Merry Christmas and a Prosperous New Year!!

Created by anardi
Last modified 08-Dec-2009 10:46 AM