Download 'Understanding Rates and Property Processes' (Understanding Rates and Property Processes.pdf - 60.77 Kb).

Understanding Rates & Property Processes
WHO CAN WE HELP
Experienced and inexperienced Rates Officers, who have probably already participated in SynergySoft
Rates & Property training, that need do have a better understanding of specific rating functions,


WHAT WE CAN    OFFER YOU
Do you need us  to look at your day to day routines to ensure you are utilsing SynergySoft effectively?
Do you need to  be shown step by step processes that you are not sure of?
Do you need gu  idance on balancing?

Some of the specific areas we can cover are:

Rating                           Property
Pensioner Processing                    Sub-divisions
Billing                           Amalgamations
Interim Rating                       Revaluations
Installments                        Property Transfers and Settlements
Rate Receipting
Balancing problems
Notice Printing
ESL Reporting


HOW LONG ARE THE ONLINE SESSIONS
Understanding Rates and Property Processes sessions will be approximately 1 hour in duration


WHAT IS NOT COVERED
  General Software Support issues (which are already handled through our Helpdesk)
  General SynergySoft Rates Training (which we already provide through scheduled courses, online
    training and Webinars)
  Data corruption issues


HOW DO I BOOK AN ONLINE SESSION
Contact Ann Bull on 9315 7009 or email your request to ann.bull@itvision.com.au. GoToMeeting online
sessions are quick and easy to organize, an ITV Support Consultant can be scheduled within a few days
(subject to our Consultant's availability) of your request to host an online session with you.