WHAT IS A WEBINAR?
A webinar (web based seminar) is a web based session which enables IT Vision to deliver training and demonstrations online to multiple clients at one session.

HOW DO I REGISTER TO ATTEND A WEBINAR?
Upcoming Webinar Training sessions will be advertised on the IT Vision website http://www.itvision.com.au

1. Click on the Training Schedule folder on the left of the IT Vision Home page
2. Click on the Current Webinar Training Schedule link
3. From the Schedule click on the Webinar session that you would like to register for
4. Complete the required fields and click on “Register Now” button
5. A number of details will be displayed that will serve as a “Tax Invoice”
6. Click on the PRINT link to print the Invoice

NOTE: It is essential that you print this page now  as you will not be able to return once your have left this page.

• Once you’ve registered, IT Vision will need to approve your registration. This will take approximately two business days
• Once your registration has been approved you will receive an email to notify you that you are signed up for the webinar. The email will include a number of details about the webinar (including date and time of your upcoming session).
• On the day and at the time of the session, click on the link that is included in the email you received (above) to join the webinar.

HOW TO VIEW A PRESENTATION IN FULL SCREEN FORMAT
On top of the Attendee Control Panel, click the view Menu button and select the Full Screen option. Or, on the Attendee Grab tab on the side of the control panel you can click the View button to toggle between Full Screen and Window viewing. 

DO I NEED AN ACCOUNT TO JOIN A WEBINAR?
You do not need a GoToWebinar account to register for and join a webinar. You also do not need to pre install any software prior to joining the Webinar. 

WHAT DO I NEED TO JOIN A WEBINAR?
• Internet Explorer 5.0 or later, Netscape Navigator 6.0 or later or Mozilla Firefox 1.0 or later
• Windows 2000, XP Home, XP Pro, 2003 server or Vista
• Stable 56K, cable modem, ISDN or better internet connection
• Recommended bandwidth = 8-10K for audio
• Headset and microphone or speakers if viewing the Webinar at your own desktop.
• For larger groups viewing the session in the same room – one PC to be connected to a projector, speakers and a microphone or headset with microphone.
• The web sessions are total audio (including integrated VoIP). A BT conference number will be given to those on lower bandwidth connections.

CAN I SPEAK TO THE TRAINER/DEMONSTRATOR?
An attendee can view the trainer’s screen but is initially muted to minimize background noise that would detract from the session. Trainers/demonstrators can mute and unmute the sessions to talk to attendees.

CHAT, QUESTIONS AND ANSWERS FEATURES
The chat feature allows trainers to send private messages or broadcast messages to all attendees.  The question and answer features allows attendees to send text questions to the trainer who can respond to them with answers or to the entire audience.

WHO IS ABLE TO ATTEND WEBINARS?
Any IT Vision customer can register to attend a scheduled GoToWebinar training session . Up to 1000 attendees can attend a webinar session at a time.

WHAT IS THE DIFFERERENCE BETWEEN A GoToMeeting and a GoToWebinar?
GoToMeetings are specifically designed for smaller online meetings. These sessions are approximately 3 hours in duration and suitable for a maximum of 3 or 4 organisations to participate simultaneously. A conference call is organized for communications.