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Altus Customer Experience

Utilise the power of the world’s No.1 CRM platform Salesforce to achieve deeper engagement with your customers.

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Altus Customer Experience is an integrated suite that allows you to manage the full lifecycle of customer service requests. Improve your customer service offering by monitoring the status of requests online and building workflows to aid your internal processes.

Powered by CFSuite using the Salesforce platform, Altus Customer Experience puts your residents and ratepayers at the centre of your organisation. 

Features

Manage all customer requests using Altus Customer Experience – from fallen branches and barking dogs to abandoned vehicles.

Benefits

Customer information is always up to date with this cloud-based solution.