The South Australian local government council is the largest site to implement the customer service solution to date.

Altus Content provides access to corporate information with improved responsiveness, increased quality, and high levels of customer satisfaction.

A powerful business analysis tool to help you manage risk and return.

The WA Department of Local Government, Sport, and Cultural Industries has approved another round of funding to support the standardisation of the Chart of Accounts (COA) across local governments.

IT Vision is focused on prioritising the experience of our customers across all of our Altus products. In order to achieve this, the IT Vision Development Team are currently working to implement a new in-app guidance and support feature called WalkMe.

The Shire of Plantagenet, located in WA’s Great Southern, went live with Altus Payroll on June 24th this year, as part of their digital transformation journey with IT Vision. This was timed with the first pay period of the new financial year, meaning that the payroll officer won’t have to work across two systems come the end of this financial year.

It was great to come together for our final WA User Group Meeting for 2021 this month at the beautiful Heathcote Reserve.

Wishing all of our customers and partners a Merry Christmas and Happy New Year.

Women in Technology, Western Australia (WiTWA) is a Perth-based, not for profit organisation providing a framework for women in tech to extend their networks and expand their knowledge.

Thanks to all who attended our annual user conference iNNOVATE21.

IT Vision staff Cindy and Siddhi share their experiences working at IT Vision through the Curtin University Internship Program.

The threat of cyber-attack is a risk faced by any business; government organisations included.

IT Vision coordinates a range of professional development courses for local governments throughout Australia.

Altus Customer Experience is an integrated platform that allows you to manage the full lifecycle of customer service requests.

In this edition: Celebrating 30 Years & the Shire of Gingin go live with Altus Financial Suite

IT Vision has formed a strategic partnership with global CRM leader Salesforce to offer Local Government a way to connect with their customers in a whole new way.

Watch the Shire of Gingin's progress as an early adopter of the Altus Financial Suite.

IT Vision offers an ad-hoc service for end of year business processes, end of year reporting obligations and preparations for the new financial year.

This month, IT Vision celebrates its 30th Anniversary! To mark the occasion, the business launched a 30-year anniversary brand and celebrated internally by sharing the story with staff, cutting a stylised anniversary cake and popping some champagne

1 April 2021 marks IT Vision's 30th Anniversary.

Hear from Peter Kocian and Natalie McGill from the Town of East Fremantle as they reflect on their Altus Payroll implementation journey.

Altus Financial Suite roadmap including readiness, development, adoption; Altus adoption case studies; ISO27001 program

As part of the Fair Work Commission's (FWC) four-yearly review, the FWC will be updating 97 modern awards in regards to casual employees and the treatment of overtime.

If you have employees covered by Fair Work’s Local Government Industry Award 2010, then your organisation needs to be aware of the annualised salary changes that came into effect on Sunday 1 March 2020. If you are still unsure about whether it impacts your local government organisation or what to do if it does, we have some tips to help you out.

The Shire of Gingin has partnered with IT Vision to become an early adopter of the Altus Financial Suite as part of its customer collaboration program. Located in Western Australia’s Wheatbelt region, the Shire of Gingin will be the first site to rollout the integrated financial management solution.

NSW Councils that fast-track development assessments and rezoning for housing projects will be eligible for up to $5.5million in funding for parklands and public spaces.

Learn more about how the Altus platform empowered the Shire of Coorow to continue to operate as ‘business as usual’ during COVID-19.

During the COVID-19 pandemic, the Shire of Coolgardie were well equipped to adopt a ‘business-as-usual’ approach.

Bellingen Shire Council has been praised for their swift and innovative response to the COVID-19 pandemic after establishing a Pandemic Response Group in early March 2020.

IT Vision's user groups regularly come together to share knowledge, troubleshoot common problems, learn new skills and network.