Altus Infringements - City of Greater Geraldton Case Study

Published: Tuesday, 21 May 2019 at 7:25:16 PM

The City of Greater Geraldton approached IT Vision with a business challenge regarding on-going faults with their existing mobile infringement devices. These devices were used for issuing parking, dog, car and various infringement notices. The existing devices were reaching end of life and they wanted to replace them with a mobile application built using the Altus platform.

Using a Rapid Application Development approach, IT Vision developed an iOS/Android compatible mobile app in the Altus platform to solve the immediate core issues in a timely and cost-efficient manner. Active involvement by the City of Greater Geraldton in each step of the development process helped to efficiently capture the requirements of the product to ensure the solution was fit for purpose. Over time, IT Vision released a number of versions of the product for review and acceptance by users at Geraldton to ensure the product was meeting specific requirements.

Using the newly developed Altus Infringement Application, the City of Greater Geraldton Rangers are now able to issue an infringement/caution relating to vehicles, people and animals whilst out in the field. The newly developed Altus Infringement App also resulted in a significant reduction of administrative effort, as the new solution synchronises the infringement back into SynergySoft with no manual admin effort required.

"Working with IT Vision to build a cloud-based application meant the transition from SynergySoft was relatively smooth and quick, as they have a thorough understanding of both product platforms."

Dennis Duff | Manager ICT Services – City of Greater Geraldton, Western Australia

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