Ensuring Essential Services - Information Technology Management

Published on Wednesday, 22 April 2020 at 12:36:54 PM

Business continuity plans for local government authorities include assurance for critical information technology (IT) support services.

Critical business systems require high levels of stability, ‘up time’ and access to ensure that important organisational processes and functions are not impacted.

Similarly, data security including a rigorous data backup regime are crucial to business continuity along with recommended testing and recovery procedures. IT Vision can review your current procedures, advise you on improvements, and provide critical daily remote backup services of your SynergySoft database and related data to ensure your information is safe and recoverable.

This service also includes regular restoration validation processes. In the event of data restorations required, our team will liaise with your IT Team or contractor in order to get you back up and running as soon as possible. We also offer cloud hosted solutions for the SynergySoft application should your on premise infrastructure fail or be due for replacement.

We can also assist with your ongoing regular database maintenance such as database resizing, performance and integrity checks.

Please note that we will test your internet bandwidth to ensure it is sufficient for a remote backup and assurance regime (testing is complimentary).

IT Vision’s IT services are provided by experienced SynergySoft staff who have established relationships with local governments.

Please contact your Account Manager or sales@itvison.com.au to learn more about how we can support you.

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