Secure Online Payments with SynergyOnline

Published on Tuesday, 3 May 2022 at 10:16:28 AM

Reduce admin time and enable secure online transactions on your website

SynergyOnline allows users to access, query, lodge, track and make payment for key Council services utilising secure web payment solutions. It enables your residents and ratepayers to transact with you online, with data translating instantly with your internal SynergySoft ERP system.

By enabling your community to pay their rates, infringements, pet renewals and building applications online, you can reduce admin time and alleviate resourcing pressures. This solution encourages a ‘self-service’ approach for customers and allows them to interact with your organisation at a time that is convenient to them.

SynergyOnline can integrate with a payment gateway of your choosing, including BPoint (Commonwealth Bank) and Payrix (formerly IntegraPay).

SynergyOnline modules

SynergyOnline has been developed for the needs of the Local Government sector. Current modules include:

  • Rates
  • Debtors
  • Infringements
  • Cats and Dogs
  • Building and Planning Applications

See it in action

See how SynergyOnline works on a Local Government website, such as the City of Albany and the Shire of Broome.

Benefits of SynergyOnline

  • Reduce administrative effort, saving your staff time
  • Streamline permit applications, improving turnaround times for your customers
  • Data syncs instantly to your SynergySoft ERP system, ensuring all records are kept up to date
  • Alleviate resourcing issues by encouraging residents and rate payers to self-service
  • Improve the user experience of your website

Back to All News